Refund & Cancellation Policy

2. Trial Period & Cancellations

OneSpace offers a 14-day trial for new workspace operators. You may cancel your subscription at any time during or after the trial period. Upon cancellation, your workspace access will remain active until the end of the current billing cycle.

3. Refund Eligibility

• Duplicate Charges: In the event of duplicate billing due to network or payment gateway issues, full refunds will be processed within 5-7 business days to the original payment method (UPI / Bank / Card).
• Workspace Member Refunds: Refunds for specific desk rentals, meeting room cancellations, or deposit returns are governed by the respective operator agreement signed between the space member and the workspace operator.
• Platform Service Disruption: If OneSpace platform services are unavailable for more than 48 consecutive hours due to technical failures on our part, prorated service credits will be issued.

4. Refund Request Procedure

To request a refund or raise a payment discrepancy, submit your invoice number and transaction details to support@gradskills.in or contact our finance helpdesk at +91 76186 19610.